April 10, 2020 | 8AM-10AM

Downtown SLO Office, 1135 Chorro Street

Our 2020 Business Education Series features dynamic speakers giving you tools and inspiration to grow your business and better serve your customers. This session focuses on Hospitality and Retention.

Joe Brown & Rhys Thom – IDEO

Global design firm IDEO is known for designing the future of everything from telephones to toothpaste to transportation. Joe Brown (above) and Rhys Thom (below) are steeped in innovation, product design, user interfaces, and transforming businesses, products, organizations and cities by harnessing the power of creativity and the tools of design for future thinking. Joe has been published in the Harvard Business Review and he’s taught at the Stanford School of Business. Rhys works internationally to address the threatening and disruptive forces of climate change and he is committed to helping society transition from an industrial era of make, take, and waste to a modern one of that is circular, regenerative and restorative. These two leaders in the field of Design Thinking will share practical lessons for how you can elevate your business through design.

Christine Wallace Neighborhood Outreach Manager, City of SLO will speaking on Crime Prevention Through Environmental Design, focusing on reducing both crime and fear of crime.Register on Eventbrite for this Event

Business Education Series sessions are free for Downtown SLO members to attend as a member benefit.

Non-members are welcome to attend as a guest for $15 per person.

Each session runs from 8AM-10AM. Coffee and treats will be provided by Kreuzberg Coffee Company.

The Business Education Series is a program of the Economic Activities Committee.

The next Business Education Series dates are:

Friday, July 10, 2020, 8AM-10AM | Everyone’s a Critic: Managing Your Brand in the Age of Crowd-Sourced Expertise

Friday, October 9, 2020, 8AM-10AM | Grow Your Business: Find the Tools to Take Your Business to the Next Level

Kat Thompson
Author: Kat Thompson