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Clean & Safe Program

Ambassador Hotline: (805) 250-6467

Our Downtown SLO Ambassadors work seven days a week to ensure that our downtown is clean, safe, and welcoming to visitors — whether they’re living, working, shopping, or exploring downtown.

Ambassadors provide cleaning services for the sidewalks and alleys within the boundaries of our 24-block service area. This includes, but is not limited to, the removal of trash, graffiti, stickers, and messes (like urine, feces, and vomit.)

Additionally, Ambassadors are out on the streets connecting our community — whether that's providing directions, recommending restaurants, answering questions, or giving resources to unhoused folks.

Downtown Ambassadors often report potential dangers or active emergency situations to the police, fire department, or emergency services. We partner with local community organizations like CAPSLO to ensure that individuals are given the proper care.

Ambassador Hours

Updated April 2024

Mon 9 AM–2 PM
9 AM–2 PM
9 AM–5 PM
 10 AM–6 PM
9 AM–5 PM
8 AM–4 PM
 8 AM–4 PM

When to call a Downtown Ambassador

We are here to serve you! Downtown SLO prioritizes keeping our community safe, clean, and hospitable to visitors.

If you are a downtown business owner, please reach out to our Ambassadors if you need any assistance.

Services available at no charge include:

  • Removing graffiti
  • Sidewalk gum removal
  • Cleaning up trash from sidewalks and gutters
  • Removing weeds from sidewalks and streets
  • Cleaning public trash cans
  • Cleaning public benches
  • Cleaning messes

Additionally, if there’s a situation you aren’t sure how to handle, our Ambassadors may be able to point you in the right direction.

Did you know that you can support our Clean & Safe Program?

Make a tax-deductible donation to our Friends of Downtown SLO 501c3 to fund supplies and resources for our Ambassadors.

Learn more

Ambassadors are available via voice or text at (805) 250-6467.

This program supplements, not replaces, the City of San Luis Obispo's work by bringing additional improvements to downtown’s appearance and offering more resources for the local community and visitors to the downtown area.

Clean & Safe Impact At-A-Glance

Help to maintain the beauty of our historic Downtown area. To report graffiti on City property or on private property that hasn’t been removed within 72 hours:

To help San Luis Obispo Police Department enforce trespassing laws, Downtown property owners are encouraged to submit a Standard 602 Form.

This form is intended to provide the City of San Luis Obispo and its representatives, permission to enforce trespassing laws within and upon your private property. This authorization form is valid for six (6) months from the signature date. Once complete, you may email it to the address on the form, fax it to 805-781-7324, bring it to the Police Department directly, or mail it to the address on the form.

Share your feedback!

If our Ambassadors stopped by your business or made an impact, let us know here.

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