Clean & Safe Program
IMPORTANT: We are currently modifying our Clean & Safe Program's operations and hours. Please call our office line at (805) 541-0286 for questions or more information. We apologize for the inconvenience!
Ambassador Hotline: (805) 250-6467
Our Downtown SLO Ambassadors work to ensure that our downtown is clean, safe, and welcoming to visitors — whether they’re living, working, shopping, or exploring downtown.
Ambassadors provide cleaning services for the sidewalks and alleys within the boundaries of our 24-block service area. This includes, but is not limited to, the removal of trash, graffiti, stickers, and messes (like urine, feces, and vomit.)
Additionally, Ambassadors are out on the streets connecting our community — whether that's providing directions, recommending restaurants, answering questions, or giving resources to unhoused folks.
Downtown Ambassadors often report potential dangers or active emergency situations to the police, fire department, or emergency services. We partner with local community organizations like CAPSLO to ensure that individuals are given the proper care.
When to call a Downtown Ambassador
We are here to serve you! Downtown SLO prioritizes keeping our community safe, clean, and hospitable to visitors.
If you are a downtown business owner, please reach out to our Ambassadors if you need any assistance.
Services available at no charge include:
- Removing graffiti
- Sidewalk gum removal
- Cleaning up trash from sidewalks and gutters
- Removing weeds from sidewalks and streets
- Cleaning public trash cans
- Cleaning public benches
- Cleaning messes
Additionally, if there’s a situation you aren’t sure how to handle, our Ambassadors may be able to point you in the right direction.
Did you know that you can support our Clean & Safe Program?
Make a tax-deductible donation to our Friends of Downtown SLO 501c3 to support our programs!
Ambassadors are available via voice or text at (805) 250-6467.
This program supplements, not replaces, the City of San Luis Obispo's work by bringing additional improvements to downtown’s appearance and offering more resources for the local community and visitors to the downtown area.
Help to maintain the beauty of our historic Downtown area. To report graffiti on City property or on private property that hasn’t been removed within 72 hours: graffiti@slocity.org
To help San Luis Obispo Police Department enforce trespassing laws, Downtown property owners are encouraged to submit a Standard 602 Form.